1. THE HIRE AGREEMENT

This agreement is a legally binding contract between Why Knott Hire, the trading name for

Onward 2 Upward Ltd (Company No. 12707392) (hereinafter referred to as “The Company”), and the Hirer(s)/Driver(s) (hereinafter

referred to as “The Hirer”). By proceeding with a booking and paying the required deposit, the Hirer

acknowledges and accepts the terms and conditions outlined below.

Maximum Hire Period: The maximum hire period is 28 days. A booking may not exceed 28 days unless a longer period has been agreed with Why Knott Hire in writing.

2. RESERVATIONS, PAYMENTS & THE SECU

RITY BOND

Booking Deposit: A non-ref

undable deposit of 20% is required to secure the vehicle for the

specified dates. This reflects the Company’s commitment to withdrawing the vehicle from the

market for the Hirer’s exclusive use.

Payment Balance: The remaining balance of the hire cost must be settled in f

ull no later th an 4

weeks prior to the departure date. Failure to do so may result in the cancellation of the booking and

forfeiture of the deposit.

The Security Bond: A ref

undable bond of £1,200 (UK travel) or £1,500 (European travel) must be

paid on or before the collection date. This bond serves as an indemnity against any damage or loss

incurred during the hire period. The Hirer irrevocably authorises the Company to deduct any costs

arising from a breach of this agreement from the bond.

Bond Return Policy: The bond is ref

undable within 14 days of the vehicle’s return. This period

allows for a comprehensive inspection, professional valeting, and assessment of any mechanical or

cosmetic issues.

3. DRIVER ELIGIBILITY & DOCU

MENTATION

To comply with insurance requirements and ensure road safety, the following criteria must be met:

Age & Experience: Drivers must be aged between 25 and 70 and have held a valid UK/EU driving

licence for at least two years.

License Categories: It is the Hirer’s responsibility to ensure their licence covers the vehicle’s

weight. For motorhomes with a Maximum Authorised Mass (MAM) between 3.5t and 7.5t, aCategory C1 licence is mandatory.

Documentation: Original copies of the driving licence, a valid DVLA check code, two proofs of

address (dated within 3 months), and a passport (for European travel) must be produced prior to

collection.

Endorsements: Drivers must have no more than 6 penalty points on their licence. Drivers with endorsements may

be subject to insurance surcharges or ref

usal of hire at the Company’s discretion.

4. INSU

RANCE & LIMITATIONS OF LIABILITY

While the vehicle is provided with comprehensive insurance, the Hirer should be aware of specific

exclusions:

Excluded Items: Standard insurance does not cover damage to windscreens, mirrors, glass, tyres,

or punctures. Interior damage (such as burns or stains), vandalism, and the theft of personal

property are also excluded.

Recommendations: The Company strongly advises the Hirer to obtain independent ‘Motorhome

Excess Insurance’ to cover these excluded items and reduce potential liability.

Negligence & Security: The Hirer is responsible for the vehicle’s security. All windows and doors

must be locked, and alarms/immobilisers activated whenever the vehicle is unattended. If theft

occurs due to the Hirer’s failure to secure the vehicle, the insurance may be voided, leaving the

Hirer liable for the f

ull replacement cost.

5. USAGE, MILEAGE & GEOGRAPHIC LIMITS

Mileage Allowance: A limit of 1,500 miles per week (pro-rata) applies to all hires. Mileage

exceeding this allowance will be charged at a rate of £0.32 per mile to account for accelerated

depreciation and maintenance costs.

European Travel: Travel outside of England, Scotland, or Wales requires prior written consent and

payment of the European Travel Surcharge. This fee covers extended insurance, international

breakdown assistance, and mandatory travel equipment.

Prohibited Use: The vehicle must not be used for commercial hire, racing, driver training, or

carrying more passengers than the number of factory-fitted seatbelts.

6. ACCIDENTS, BREAKDOWNS & TRIP INTERR

UPTION

Breakdowns: In the event of a mechanical fault, the Company must be notified immediately. No

repairs may be undertaken without express authorisation.

Accidents: The Hirer must report all accidents immediately and provide a f

ull report including

photos and third-party insurance details.

Consequential Loss: If the vehicle becomes unsafe to drive due to an accident, the Company is

under no obligation to provide a replacement or ref

und the remaining hire period. Independent

Holiday Insurance is strongly recommended to cover such eventualities.

7. CANCELLATION POLICYCancellations affect our ability to re-hire the vehicle. Fees are applied as follows:

More than 6 weeks notice: Full ref

und (minus the 20% non-ref

undable deposit).

6 to 4 weeks notice: 50% of the total hire charge remains payable (amounts already paid count towards this).

4 to 2 weeks notice: 75% of the total hire charge remains payable (amounts already paid count towards this).

Less than 2 weeks notice: Non-ref

undable.

8. COLLECTION, RETU

RN & CONDITION

Scheduling: To allow

for professional cleaning and maintenance, Collection is between 3:00 PM –

5:00 PM and Return is between 9:00 AM – 11:00 AM.

Late Returns: Late returns disrupt the schedule for the next Hirer and are surcharged at £50 per

hour for the first 3 hours, thereafter a f

ull day rate applies.

Inspection: A handover sheet will be completed at the start of the hire. The final inspection for

damage or loss occurs after the Company has cleaned and valeted the vehicle. In the event of a

dispute regarding damage, we will review it with you in good faith and provide supporting evidence (photographs and repair quotations). Your statutory rights are unaffected.

9. FUEL, CLEANING & HOUSEKEEPING

Fuel Policy: The vehicle is supplied with a f

ull tank of f

uel and must be returned f

ull. Failure to do

so will result in a £50 service charge plus the cost of the f

uel deficit.

Smoking: A strict No Smoking policy is enforced. Evidence of smoking in the vehicle will incur a

£300 deep-cleaning fee.

Sanitation: The toilet cassette must be returned empty and clean. A £100 fee applies to un-

emptied cassettes.

Maintenance: The Hirer is responsible for daily checks of engine fluids (oil and water) and tyre

pressures as per the vehicle manual.

10. GENERAL PR

OVISIONS & EXCEPTIONS

Parking: Hirers may leave one personal vehicle at the Company premises at their own risk. While

the compound is secure and monitored, the Company accepts no liability for loss or damage to

vehicles left on-site.

Pets: Pets are welcome provided they do not damage the interior. The Hirer must provide

protective covers for all soft f

urnishings.

Variation: Why Knott Hire reserves the right to vary rates and conditions at any time.