Planning your next big adventure? You likely have questions about our luxury motorhome hire service. We’ve gathered the most common queries here to help you get started. If your question isn’t answered below, please don’t hesitate to contact us at our South Wales office.
The total cost for your motorhome rental depends on three main factors: the specific vehicle you choose, the time of year you book, and the length of your holiday. Optional extras, such as additional drivers or accessories, will be clearly itemised on your booking form. Once you review and approve the cost, you can secure your booking with a deposit.
While our motorhomes offer spacious seating, UK law requires every passenger to be secured with a seatbelt. The capacity for each model varies:
Our fleet offers a variety of bedding layouts to suit different groups. This makes our vehicles perfect for family motorhome hire or trips with friends.
Your peace of mind is our priority. Every vehicle in our luxury motorhome hire fleet is covered by specialist RAC international breakdown assistance, ensuring you have a worry-free journey from start to finish.
Anyone with a B category on their driving licence is eligible to drive our motorhomes. They must have held their driving licence for a minimum of two years. Anyone with more than 6 penalty points on their licence will need to discuss their requirements. Anyone under 25 and over 70 will also need to discuss their travel requirements. Crystal, Luna, Bethan and Bella have effortless automatic transmission whilst Robyn is a manual gearbox.
You can pay for your motorhome hire through our secure booking portal or separately via direct bank transfer. Please contact us for details 07949 815710 if you need further information and support.
To insure the motorhome for the duration of your hire we ask that a security bond be paid to safeguard against any damage to the motorhomes. The security bond is payable on the day of collection.
The mandatory security bond for a hire is £1,200. This is typically pre-authorised on a credit card. The money does not leave your account but will be ring fenced by your bank. If you pay using a debit card, the money will be physically taken and held securely on our booking system. Provided the motorhome is returned in the same state it was when it left, you will receive your full deposit back. Unless a deduction, as per terms and conditions, needs to be made, we aim to return/release the deposit within 10 working days.
You can travel up to 1,500 mile per week. Additional mileage is charged at 0.32p per mile
We would be delighted to discuss your longer term travel arrangement with the possibility of a discount:
You will be expected to treat the motorhome with love and care as you would your own.
Additional charges will be charged at the following rates:
We try to accommodate everyones best wishes, but unfortunately the following exclusions will apply:
We welcome our customers to use the motorhomes for overseas travel. Drivers of rented or leased vehicles, including company car drivers must carry a VE103 certificate when taking their vehicle abroad. Rest assured all our vehicles have international road rescue cover, but we recommend you study the following link to BVRLA for peace of mind. You can learn more from the Government website for travelling abroad here
A 20% booking deposit is required at the time of booking to secure your request. A unique booking link for the deposit will be sent directly to the email provided on the booking form. This link will expire after 48 hrs. Non payment of the deposit within 24 hrs may result in cancellation of your reservation.
An invoice, detailing payment options, for the remaining sum will be emailed upon reciept on your deposit. The full balance is required to be paid in full 4 weeks prior to the hire start date. The motorhome/s will not be released without cleared payment received in full.
For last minute bookings (less than 4 weeks prior to the hire start date) the full price is payable on booking and a payment link for the full amount will be emailed. This link will expire after 48 hrs. Non payment of the full amount within 48hrs may result in cancellation of your reservation.
To insure the motorhome for the duration of your hire we ask that a security bond be paid to safeguard against any damage to the motorhomes. The security bond is payable on the day of collection. The mandatory security bond for a hire is £1,200. This is typically pre-authorised on a credit card. The money does not leave your account but will be ring fenced by your bank. If you pay using a debit card, the money will be physically taken and held securely on our booking system. Provided the motorhome is returned in the same state it was when it left, you will receive your full deposit back. Unless a deduction, as per terms and conditions, needs to be made, we aim to return/release the deposit within 10 working days.
When hiring one of the Whyknott Motorhomes, the customer will need to agree to the terms of conditions of cancellation which applies to all confirmed bookings. The initial 20% booking deposit is non refundable. The deposit is required at the time of booking to secure your prefered dates. A unique booking link for the deposit will be sent directly to the email provided on the booking form. This link will expire after 48 hrs. Non payment of the deposit within 48 hrs may result in cancellation of your reservation. If YOU cancel your booking deposit is non-refundable. We recomend taking out holiday insurance cover to safegaurd against any loss due to cancellation due to unforseen circumstances. If, due to circumstances beyond our control, the motor home you requested is not available, we reserve the right to offer a suitable alternative motorhome. If this is not acceptable, or another motor home is not available, our liability will be limited to a refund of monies paid for the vehicle hire costs only, and the hirer shall have no further claim. Holiday travel insurance is recommended which may cover cancellation costs, money lost in campsite fees and/or any other expenses incured. We reserve the right to cancel the hire of the motor home if, at the time of collection, the driver’s license is found to be invalid or not in accordance with the terms and conditions. In these circumstances all monies paid by the hirer (except the Security Bond) will be forfeited and will be non-refundable.
If in the unfortunate event of cancelling a booking, the following periods will incur a percentage forfeit of total booking fee.
Why Knott reserves the right to cancel the hire if at the commencement of the hire, the drivers’ licence(s) are invalid or not in accordance with the conditions set out in our regulations. In these circumstances, the total hire charge will be forfeited.
Deposit*
NON REFUNDABLE
The deposit secures your booking.
More than 6 weeks prior to commencement of hire*
REFUNDABLE
*A full refund is paid if a full balance is paid in advance
Between 6 and 4 weeks prior to commencement of hire
REFUNDABLE
Refund of hire costs less the deposit cost
Between 4 and 2 weeks prior to commencement of hire
REFUNDABLE
Refund of hire costs less the deposit cost
Less than 2 weeks prior to commencement of hire
NO REFUND
No refund is availabe
Download this useful guide we have prepared for our customers and discover how to make the most of your motorhome features and services.