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Information

Whyknott Hire; 3 motorhomes collection
FAQ

Frequently Asked Question

You will no doubt have lots of questions to ask about your rental plans, so we have compiled some of the most common queries for your reference. If you have any further enquiries, please do not hesitate to contact us.

Our motorhomes can accommodate a varying number of passengers:

  • Crystal 7 berth can accommodate 7 passengers with seat belts (5 rear seat belts, 2 x 3 point front facing & 3 x lap belt rear facing
  • Luna 6 berth can only accommodate 5 passengers with seat belts (2 x 3 point front facing & 1 x lap belt rear facing
  • Silvia 6 berth can only accommodate 4 passengers with seat belts.

All our motorhomes have international breakdown cover so you can be assured of a worry free journey.

Anyone with a B category on their driving licence is eligible to drive our motorhomes. They must have held their driving licence for a minimum of  two years. Anyone with more than 6 penalty points on their licence will need to discuss their requirements. Anyone under 25 and over 70 will also need to discuss their travel requirements. Both Crystal and Luna have effortless automatic transmission whilst Silvia is a manual gearbox. 

We can receive your card payments over the telephone or direct bank transfer. Please contact us for details 07949 815710

To insure the motorhome for the duration of your hire we ask that a security bond be paid to safeguard against any damage to the motorhomes. The security bond is payable on the day of collection.

The mandatory security bond for a UK stay hire is £1,200. This increases to £1,500 if you’re leaving the UK. This is typically pre-authorised on a credit card. The money does not leave your account but will be ring fenced by your bank. If you pay using a debit card, the money will be physically taken and held securely on our booking system. Provided the motorhome is returned in the same state it was when it left, you will receive your full deposit back. Unless a deduction, as per terms and conditions, needs to be made, we aim to return/release the deposit within 10 working days.

Our motorhomes have various bedding layouts:

  • Crystal 7 berth is great for families as it has a fixed double overcab bed, 2 fixed rear bunk beds. The central area has fold out double and a single bed, ideally suited to children.
  • Luna 6 berth has a fixed overcab double bed, a fixed rear double bed and a fold out central double bed.
  • Silvia 6 berth has a fixed overcab double bed, a fixed rear double bed and a fold out central double bed.

You can travel up to 1,500 mile per week. Additional mileage is charged at 0.32p per mile

We would be delighted to discuss your longer term travel arrangement with the possibility of a discount:

You will be expected to treat the motorhome with love and care as you would your own.

Additional charges will be charged at the following rates:

  • Cleaning fees: £50.00
  • Toilet cassette not emptied and cleaned – £100
  • WC and shower not cleaned – £25
  • Oven, hob or BBQ not cleaned –  £20 per appliance
  • Upholstery stain or damage – £150
  • Evidence of smoking – £300
  • Evidence of damage to external bodywork/ awning will be charged accordingly
  • Hirer must not attempt to repair the mechanics of the vehicle
  • Prior approval will be required for any mechanical breakdown issues
  • Failure to comply will result in charges in accordance of damage

We endeavour to accommodate everyone wishes for a pleasurable motorhome hire experience, but unfortunately the following exclusions will apply:

  • Not available for off-roading use
  • Music festivals are subject to conditions, please contact to discuss
  • Silvia is not available for overseas use
  • Not available for drivers with a driving less than 2 years  
  • Not available to drivers over 70 years old
  • Not available for drivers with more than 6 penalty points on their licence

Payment Policy

A 20% booking deposit is required at the time of booking to secure your request. A unique booking link for the deposit will be sent directly to the email provided on the booking form. This link will expire after 48 hrs. Non payment of the deposit within 24 hrs may result in cancellation of your reservation.

An invoice, detailing payment options, for the remaining sum will be emailed upon reciept on your deposit. The full balance is required to be paid in full 4 weeks prior to the hire start date. The motorhome/s will not be released without cleared payment received in full.

For laast minute bookings (less than 4 weeks prior to the hire start date) the full price is payable on booking and a payment link for the full amount will be emailed. This link will expire after 48 hrs. Non payment of the full amount within 48hrs may result in cancellation of your reservation.

Security Bond Policy

To insure the motorhome for the duration of your hire we ask that a security bond be paid to safeguard against any damage to the motorhomes. The security bond is payable on the day of collection. The mandatory security bond for a UK stay hire is £1,200. This increases to £1,500 if you’re leaving the UK. This is typically pre-authorised on a credit card. The money does not leave your account but will be ring fenced by your bank. If you pay using a debit card, the money will be physically taken and held securely on our booking system. Provided the motorhome is returned in the same state it was when it left, you will receive your full deposit back. Unless a deduction, as per terms and conditions, needs to be made, we aim to return/release the deposit within 10 working days. 

Cancellation Policy

When hiring one of the Whyknott Motorhomes, the customer will need to agree to the terms of conditions of cancellation which applies to all confirmed bookings. The initial 20% booking deposit is non refundable. The deposit is required at the time of booking to secure your prefered dates.  A unique booking link for the deposit will be sent directly to the email provided on the booking form. This link will expire after 48 hrs. Non payment of the deposit within 48 hrs may result in cancellation of your reservation. If YOU cancel your booking deposit is non-refundable. We recomend taking out holiday insurance cover to safegaurd against any loss due to cancellation due to unforseen circumstances. If, due to circumstances beyond our control, the motor home you requested is not available, we reserve the right to offer a suitable alternative motorhome. If this is not acceptable, or another motor home is not available, our liability will be limited to a refund of monies paid for the vehicle hire costs only, and the hirer shall have no further claim. Holiday travel insurance is recommended which may cover cancellation costs, money lost in campsite fees and/or any other expenses incured. We reserve the right to cancel the hire of the motor home if, at the time of collection, the driver’s license is found to be invalid or not in accordance with the terms and conditions. In these circumstances all monies paid by the hirer (except the Security Bond) will be forfeited and will be non-refundable.

Check out our other vehicles:

CRYSTAL

From £110 per day

LUNA

From £110 per day

SILVIA

From £95 per day

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